FAQs
Frequently asked questions
Everything you need to know about Mooduell — from setup to pricing.
FAQ
What is Mooduell?
Mooduell is a Moodle plugin and mobile app that turns your existing quiz bank into multiplayer quiz duels. Learners challenge each other directly from the app — using questions already in your course. No new content, no new server, no migration required.
What does the user limit mean per Moodle instance?
The user limit refers to active Mooduell users per Moodle instance. If your platform has 30,000 users but only 300 are using a specific Moodle course, the Pro plan is sufficient — you only need a larger plan if more than 1,000 users are actively duelling on that instance.
What happens when we exceed our user limit?
We'll notify you before you hit your limit and make it easy to upgrade. No service interruption for existing users during the decision period.
Can we switch plans mid-year?
Yes. Upgrades take effect immediately and are pro-rated for the remaining year. Downgrades apply at the next renewal date.
Does Mooduell work with our existing Moodle setup?
Yes. Mooduell is a standard Moodle plugin that reads directly from your existing question banks. No content migration or new infrastructure required. It supports Moodle 3.9 and above, including all Moodle 4.x releases — contact us if you're on an older version and we'll advise on compatibility.
Is there a free version or trial?
Yes. The Free plan supports up to 100 active users and 1 quiz with no time limit. For a full institutional pilot, contact us and we can arrange a time-limited trial of the Premium plan.
Where is student data stored? Are we GDPR compliant?
Duel results and leaderboard data are stored on EU-hosted servers in compliance with GDPR. Authentication always happens through your own Moodle instance — Mooduell never stores passwords or personal credentials.
Still have a question?
We're happy to help you figure out whether Mooduell fits your Moodle setup.
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